Ailene
Privacy Policy
Privacy Policy
Effective Date: July 15, 2026
Welcome to Ailene (“App”, “Service”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, process, store, protect, and delete your information when you use Ailene.
By creating an account or using the App, you acknowledge that you have read and agree to this Privacy Policy.
Information We Collect
Depending on how you use the App, we may collect the following information:
Account Information
Username
Display name
Email address
Profile photo
Authentication information
User Content
Photos and videos you upload
AI-generated images
Posts
Stories
Comments
Captions
Messages (if applicable)
AI Requests
When you voluntarily use AI features, we may process:
text prompts;
images selected by you;
generation settings required to complete your request.
Device Information
We may collect:
device model;
operating system;
application version;
language;
crash reports;
diagnostic information;
anonymous analytics information.
Face Data and TrueDepth Camera
Some features of Ailene use Apple’s TrueDepth camera together with ARKit Face Tracking exclusively for the Talking Avatar recording feature.
The App does not collect, store, retain, analyze, identify, authenticate, profile, or otherwise use biometric information.
Specifically, the App does not collect or store:
Face ID information;
biometric identifiers;
biometric templates;
facial geometry;
depth maps;
infrared camera images;
information used to identify an individual.
During recording, Apple’s ARKit temporarily generates facial expression coefficients (“blend shape values”) on the device.
These temporary values are used only to animate the selected avatar in real time while the recording session is active.
The App does not use facial tracking information for:
authentication;
user identification;
advertising;
profiling;
analytics;
marketing;
behavioral tracking.
Face tracking information is processed entirely in volatile memory.
It is never permanently stored on the device or on our servers.
It is never transmitted to Firebase, OpenAI, or any third party.
All temporary facial tracking information is automatically discarded immediately after the recording session ends.
We do not sell, rent, transfer, disclose, or otherwise share TrueDepth or face tracking information.
How We Use Your Information
We use your information to:
create and manage your account;
display your public profile;
publish your content;
generate AI portraits and AI images;
store your uploaded content;
synchronize your account across devices;
improve application performance;
provide customer support;
detect abuse and spam;
enforce our Terms of Use;
comply with legal obligations.
AI Features
The App provides optional AI-powered features, including AI portrait generation and AI-assisted image creation.
When you request an AI generation:
only the prompts and images explicitly selected by you are securely transmitted;
data is first securely transmitted to our Firebase Cloud Functions backend;
our backend securely invokes OpenAI to perform the requested generation.
The App does not transmit:
Face ID information;
TrueDepth camera data;
ARKit face tracking information;
facial geometry;
depth maps;
biometric identifiers.
OpenAI receives only the information necessary to generate the requested content.
OpenAI is not provided with information capable of identifying a user’s face through Apple’s TrueDepth APIs.
AI requests are processed solely to fulfill the user’s requested generation.
Data Storage
User information is securely stored using Google Firebase services, including:
Firebase Authentication;
Cloud Firestore;
Firebase Storage;
Firebase Cloud Functions.
These services store:
user accounts;
profile information;
uploaded media;
posts;
AI-generated content;
application metadata.
Firebase uses industry-standard encryption and security measures.
Third-Party Services
The App may use trusted third-party providers, including:
Google Firebase
Google Cloud Platform
OpenAI
Apple App Store Services
These providers process information only as necessary to provide their respective services.
We do not sell personal information.
User-Generated Content and Moderation
Ailene is a user-generated content platform.
To maintain a safe community, we implement multiple moderation mechanisms.
These include:
mandatory acceptance of the Terms of Use before accessing the App;
zero tolerance for objectionable content;
automatic moderation of newly submitted posts;
cloud-based moderation technologies;
user reporting tools;
user blocking functionality;
developer moderation review.
New posts remain under moderation until approved.
Users may report objectionable content directly within the application.
Users may block abusive users.
Blocking immediately removes the blocked user’s content from the blocker’s feed and creates a moderation report.
Reported content is reviewed by moderators within 24 hours whenever reasonably possible.
Content violating our Terms may be removed without notice.
Accounts repeatedly violating our policies may be temporarily suspended or permanently terminated.
Data Retention
We retain information only for as long as necessary to provide the Service or comply with legal obligations.
Face tracking information generated through TrueDepth is never retained.
AI requests are retained only as necessary to provide the requested service or improve service reliability.
Account Deletion
Users may delete their account within the App or contact us.
After deletion:
personal information will be removed within a reasonable period;
certain information may be retained where required by applicable law.
Data Security
We use administrative, technical, and organizational safeguards designed to protect user information.
However, no electronic storage or transmission method can be guaranteed to be completely secure.
Children’s Privacy
The App is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may revise this Privacy Policy periodically.
The updated version becomes effective upon publication.
Continued use of the App constitutes acceptance of the revised Privacy Policy.
Contact
Developer: Diana Arustamyan
Email: dianapinkberry@gmail.com